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2020-04-06 Industry News
Author: Satterley

An update from Satterley regarding COVID-19

As we all navigate through these unprecedented times together, Satterley would like to reassure you and update you of our current processes and measures to assist with the containment of COVID-19.

Our team, stakeholders and the community are our highest priority and the following measures have been implemented:

  • All work-related domestic and international travel has been cancelled until further notice.
  • Where possible, all Satterley face-to-face meetings are conducted over the phone or by video conference.
  • Our sales offices are imposing a maximum of five customers or two groups in the sales office at one time. Signs have been installed regarding best practice hygiene instructions and promoting social distancing including not shaking hands. Our sales offices are equipped with hand sanitiser that we encourage customers to use upon entry.
  • Estate managers are also available for private appointments or over-the-phone consultations, if this is preferable.
  • We have had to make the difficult decision to postpone all Satterley events for the foreseeable future. Our dedicated, in-house community development team are finding new and exciting ways to engage with our communities, and we will be sure to keep you posted.
  • Visitors to Satterley offices have been asked to not physically attend meetings if the following applies:
    • anyone who has travelled internationally, especially from Bali, Indonesia in the past 14 days;
    • anyone who has been diagnosed with Covid-19 and who has not yet been cleared to return to work by a medical practitioner;
    • anyone who has knowingly come in to contact with a person diagnosed with Covid-19 in the past 14 days; or
    • anyone who is generally feeling unwell.

We are extremely fortunate to say for Satterley it’s business as usual. We have contingency plans in place including working remotely to continue to operate as the COVID-19 situation changes.

Don’t forget, our website is a fantastic resource that can prepare you for your homebuilding journey from the comfort of your own home. You can view land for sale and keep up-to-date with stage releases, take virtual tours and explore our masterplanned communities across Western Australia, Victoria and Queensland, or browse through our Satterley Connect blog that is full of helpful resources including finance and lending tips.

We appreciate your understanding and support. Please do not hesitate to contact us if you have any further questions.

Stay healthy and safe.

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